Shipping & returns
Delivered with care
Every order is packed by hand in our Paris studio and shipped with a tracking link. Free returns within 14 days, no questions asked.
Free shipping over $150
Complimentary standard shipping on all qualifying orders.
Same-day dispatch
Orders before 12pm CET ship the same business day.
Free 14-day returns
Change your mind? We'll cover the return shipping.
Lifetime repair
Every bag carries our lifetime craftsmanship guarantee.
Delivery
Shipping options
Standard Shipping
Complimentary on orders over $150
5–7 business days
$8
Express Shipping
Order before 12pm CET for same-day dispatch
2–3 business days
$18
Overnight
Available on weekdays for orders before 10am CET
Next business day
$32
International
Available to 40+ countries. Duties may apply.
7–14 business days
From $22
FAQ
Shipping questions
Returns
Return policy
We want you to love your bag. If for any reason you don't, returning it is simple and free.
Still have questions?
Our client care team is available Monday to Saturday, 9am–7pm CET.